Terms & Conditions

1. Introduction

Welcome to Grapheneraa, Sri Lankas premier online retailer for graphene products. By purchasing from our website, you agree to these Terms and Conditions.

2. Product Use

Graphene sold is for research and personal use only. Customers are responsible for verifying its suitability for their intended purposes.

3. Orders and Payments

All orders must be paid online using a valid bank card. Payments are processed securely through industry-standard encryption technologies to ensure your safety. Orders are confirmed upon successful payment.

4. Shipping and Delivery

Products are shipped in small retail quantities. Delivery timelines are provided at checkout and depend on the destination.

5. Returns and Refunds

Refunds are available only for defective products. Customers must report issues within 7 days of delivery.

6. Privacy and Security

We are committed to safeguarding your personal and payment information. Data collected during transactions is encrypted and never shared with third parties.

7. Limitation of Liability

Grapheneraa is not liable for indirect or incidental damages arising from the use of our website or products.

8. Amendments

We may update these Terms and Conditions at any time. Continued use of the website signifies acceptance of any changes.

9. Governing Law

These terms are governed by the laws of Sri Lanka.

10. Contact Information

For inquiries, email us at info@ragedaramines.com or call (+94) 37 312 6414